Shipping & Delivery
1. Shipping Locations
- We ship to all major cities and towns across India.
- Remote areas might have slightly extended delivery times.
2. Shipping Charges
- Standard Shipping:
• Free for orders above ₹1,000.
• ₹50 for orders below ₹1,000.
-
Express Shipping (if available):
• Additional charges based on your PIN code.
3. Delivery Timelines
- Standard Delivery: 5-7 business days.
- Express Delivery: 2-4 business days (available for select PIN codes).
- Delivery times may vary due to holidays or unforeseen circumstances (e.g., weather delays).
4. Order Tracking
- Once your order is shipped, you’ll receive a tracking link via email or SMS.
- Use the link to monitor your shipment status in real-time.
5. Packaging
- All Lippan products are securely packed to prevent damage during transit.
- Eco-friendly packaging is used wherever possible.
6. What to Do If Your Order Is Delayed
- Contact our support team if your order doesn’t arrive within the estimated timeframe.
- Email: lippanincorporated@gmail.com
- Whatsapp: 8487878446
7. Damaged or Incorrect Products
- If your product arrives damaged or you receive the wrong item:
- Email us within 48 hours of delivery with photos of the product and packaging.
- We’ll arrange for a free replacement or refund based on the situation.
8. PIN Code Serviceability
- Use the PIN code checker on the product page to verify delivery availability in your area.
9. Cash on Delivery (COD)
- COD is available for select locations with an additional fee of ₹50.
Frequently Asked Questions
Q: Can I change my delivery address after placing an order?
A: Yes, changes can be made within 12 hours of placing the order. Contact us to update your details.
Q: What if I miss the delivery?
A: Our courier partner will attempt re-delivery up to 2 times. If unsuccessful, the product will be returned to us.
Q: Do you offer international shipping?
A: Currently, we only ship within India.
If you need further assistance, contact us at lippanincorporated@gmail.com or Whatsapp 8487878446.